Skip Navigation LinksWater Department

Office Hours:   Monday – Friday  8:00am – 4:00pm  518-462-6466

City Garage:    Monday - Friday  7:30am - 3:30pm    518-462-5512

For emergencies after hours or on the weekend, contact the City of Rensselaer Police Department @ 518-462-7451. They will contact the Water Dept. for you. 

The Functions Performed by this Department are:

  • To provide a safe, dependable and quality water to the City of Rensselaer, and associated services.
  • Customer Service.
  • Water billing to customers for use of water.
  • Report customer’s usage and changes to Rensselaer County Sewer for sewer billing.
  • We are now replacing outside remote units with radio frequency units. 



     Goals We Have in Mind for the Future are:
  • We are now replacing outside remote units with radio frequency units. IN PROCESS
  • Design & install loops in the water system to eliminate dead ends. IN PROCESS
  • To replace a 4 million-gallon storage tank with two 5 million-gallon tanks. COMPLETED
  • To upgrade our Cross St. Pumping Station. COMPLETED
  • We have also set up and designed an E.A.P. (Emergency Action Plan) for the Dept. of Health in case of a disaster. 



    We handle all customer service.

We answer customer calls and schedule readings and repairs. We do all inputting of data for the water billing, and mail out the bills. The readings are verified, corrections made if needed, and keep all information regarding customers’ accounts current. All information of customers are sent to Rensselaer County Sewer Dist. for sewer billing.  We also orders supplies for meters and office.

All residential meters are read for billing, do service calls to verify readings or get final readings.  We also repair outside remote units and replace frozen meters.  We checks for leaks in the customer’s service within the home.  We file work orders, and keep customer records of changes in their service.  We answer customer calls and test meters for accuracy.


Annual Drinking Water Quality Report for 2018

Due to the overwhelming concerns about the PFOA levels insurrounding areas, the Water Department recently tested to check for the PFOA levels in the City of Rensselaer’s drinking water.

The City is within the New York State guidelines of safelevels for the drinking water.  Any questions please contact theRensselaer County Department of Health (518)-270-2632.

Boil Water Notices- FAQ's