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Office Hours:  Monday – Friday  8:0am – 4:00pm 

City Garage @ 462-5512

For emergencies after hours, contact the City of Rensselaer Police Department @ 462-7451

The Functions Performed by this Department are:

  • To provide a safe, dependable and quality water to the City of Rensselaer, and associated services.
  • Customer Service.
  • Water billing to customers for use of water.
  • Report customer’s usage and changes to Rensselaer County Sewer for sewer billing.
  • We are now replacing outside remote units with radio frequency units.

Goals We Have in Mind for the Future are:

  • We are now replacing outside remote units with radio frequency units. IN PROCESS
  • Design & install loops in the water system to eliminate dead ends.
  • To replace a 4 million-gallon storage tank with two 5 million-gallon tanks. DONE
  • To upgrade our Cross St. Pumping Station. IN PROCESS
  • We have set up and designed an E.A.P. (Emergency Action Plan) for the Dept. of Health in case of a disaster.

Our employees are:

Dominick Tagliento, Commissioner

Mary Cramer, Deputy Water Commissioner

Gary Blowers, Foreman

John Thomas

Ed Dillon, Cross St Pump Operator



We handle all customer service.

Mary answers customer calls and schedules readings and repairs, for Ed. Mary does all inputting of data for the water billing, and mails out the bills. She verifies readings, makes corrections, and keeps all information regarding customers’ accounts current.  Forwards all information of customers for Rensselaer County Sewer Dist. for sewer billing.  Mary also orders supplies for meters and office.

Ed reads all residential meters for billing, does service calls to verify readings or get final readings.  Ed also repairs outside remote units and frozen meters/bottom plates, and checks for leaks in the customer’s service within the home. Ed files work orders, and keeps customer records of changes in their service.  He answers customer calls and test meters for accuracy.


Annual Drinking Water Quality Report 2016

Due to the overwhelming concerns about the PFOA levels insurrounding areas, the Water Department recently tested to check for thePFOA levels in the City of Rensselaer’s drinking water.

The City is within the New York State guidelines of safelevels for the drinking water.  Any questions please contact theRensselaer County Department of Health (518)-270-2632.

Trihalomethanes Information Document

 Boil Water Notices- FAQ's