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Lifeline Discount Telephone Service Program

9/3/2014 1:15:56 PM

Lifeline Discount Telephone Service is a program designed to make basic telephone service more affordable for income-eligible consumers.

 Link to Lifeline


Consumers qualify for Lifeline by participating in one of a number of federal assistance programs OR by having income at or below 135% of the federal poverty guidelines. Last year, the Federal Communications Commission updated its rules governing program eligibility and non-duplication of support to improve program efficiency and ensure those that need support can receive it.


September 8-14, 2014 has been designated as National Lifeline Awareness Week. The New York State Department of Public Service (DPS) is joining other state agencies, local human service organizations, and local telephone companies to promote Lifeline Awareness Week and focus attention on this important program.


Nancy E. Hardt

New York State Department of Public Service

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