JANUARY 19, 2022
Residents of the City of Rensselaer will be the first within Rensselaer County and some of the first in the New York State to use a new community engagement and feedback solution after an interaction with the Police Department. This new service uses text messaging to contact some 911 callers and others that have recently reported or been involved in non life-threatening incidents.
"It is important for our department to hear from the community about how we are doing, especially from those that we have recently met.", said Chief James Frankoski 'This new product, called CueHit, will give me access to citizen feedback in near real time and provide insights into areas where we can improve the service we provide to the community, and help boost officer morale when positive feedback is provided."
CLICK HERE TO LEARN MORE ABOUT THIS COMMUNITY ENGAGEMENT TOOL